Party City Online Item Order Return Policy ( Return & Item Exchange Guide 2022 )

Party City offers a 30-day return/exchange policy. Within 30 days of purchase, customers can return or exchange items for a full refund or store credit with a valid receipt at any Party City location. Products must be returned in their original condition (unopened and unused) and packaging to be accepted for a refund.

Party City is a brand that is well known for offering a wide range of party supplies. If you are in need of party goods, this is most likely the first store that comes to mind. However, it is possible that your purchases could be damaged, or that you will wind up acquiring something that you do not like. 

Knowing the return policy of Party City comes in extremely helpful in these types of scenarios. In this guide, we’ll go through every facet of Party City’s return policy, including the eligibility requirements for returning items.

Party City offers a range of items to make your parties exciting and memorable possible. It has a 30-day return policy and 30 days helps them achieve this goal since you can return any wrong or faulty purchases. Most goods may be returned within this time window for a full refund. For your return to be accepted by Party City, you need to keep the following points in mind:

You’ll need to have a copy of your shop receipt or purchase confirmation email. Products that are being returned should be packaged in their original packaging to be accepted. 

If you want to return an item, avoid opening it, wearing it, or otherwise damaging it. It’s important to remember that seasonal products may only be returned up to 7 days before a holiday. Returns of this kind are not permitted without a receipt, and you should avoid using any of the seasonal products if you want your return to be accepted. 

Company Name Party City
Return Time Limit: 30 Days Order Return Policy
Refund Processing Time: 2 to 5 Working Days
Original Packaging: Party City Original Packaging Required
Party City Return Exception:
  • Customized Items
  • Final Sale Items
  • Helium Tanks, Blades, amd Timber
Order Return Label or Tag: Party City Order Return Tag or Label Required
Return Shipping Costs: N/A


How to Return an Item to Party City?

Once you are aware of the requirements that must be met, the next step is to learn how you can return your items to Party City. If you want to return items that were bought in person, you may visit a Party City store, or you can purchase items online on their official website.

It is possible to return a product if there is a reasonable justification for doing so. You may do so either in person at your local shop or by mail.


In-store Returns

If you have bought a product from Party City either online or in-store, their return policy enables you to return your merchandise to a Party City shop that is convenient for you. You must get the merchandise and take it with you to a Party City shop in your area, along with the store receipt or the purchase confirmation email, as appropriate.

Get in touch with any representative you come across in the shop, and they will be able to assist you with initiating the return procedure for the item.


Online Returns

The goods that you bought online may be returned through the mail if there is no Party City shop in the immediate vicinity of where you live. Simply printing a return label, which can be accomplished by entering your order number on the Party City returns website, is all that is necessary.

Following the receipt of the return label, the product must be packaged in a safe way and the purchase confirmation message must be included in the shipment as well. 

A copy of your receipt, as well as your order number, will be sent to you through email. A valid return authorization is required for your product return to be processed, so be sure to include it with your purchase. If you do not have access to an email, you may write down the order number on a piece of paper and send it with the box.

Compared to the usual Party City Return Policy, seasonal products have a varied return time. Seasonal commodities as well as costumes, such as Halloween, Christmas, and Easter costumes can be returned up to 7 days before the festival in question is celebrated. If you return your item within the stated time frame, Party City will issue a refund to your account.

Some goods are not eligible for returns or exchanges, including the following:

  • Items that are made to order and customized
  • Helium tanks, blades, and timber are not accepted for returns


How to Get a Refund?

When your refund request is received by Party City, it is handled as soon as possible. With the exception of seasonal items, many products will be refunded in full. The method of your reimbursement is determined by the method of payment you used to make the purchase.

Refunds are usually processed within 2-5 business days and are refunded back to your bank account. When it comes to seasonal products, a refund is given as store credit, which may be used to make future purchases at Party City.


What Is Party City’s Deadline for Returns?

According to Party City’s Return Policy, the company has a 30-day return period. All returns will be acknowledged upon presentation of a shop receipt or a shipping receipt, as applicable. After the 30-day return period has expired, they will not be able to accept any further returns.

Seasonal items have a seven-day return window, following which they may be exchanged for any other product within thirty days of the receipt. Costumes and items for Halloween, Christmas, and Easter are examples of seasonal commerce.



The Party City Return Policy ensures that your parties and festivities will be remembered fondly for a long time. Their items may be returned within 30 days after the date of acquisition, except for seasonal items, which have a due period of seven days before the holiday season begins.

Ascertain that the item is in its original state before returning it to your local shop with the receipt or purchase confirmation email in hand.

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