GNC Online Item Order Return Policy Guide

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GNC Online Item Order Return Policy Guide You may be a bit unsure about the nutritional supplements you’ve ordered from GNC at various times. To accommodate such circumstances, GNC has established a return policy that allows consumers to return their purchases.

If you would like to return a product to GNC, this guide will assist you in understanding their return policy, as well as the requirements and conditions you must meet to return your items to GNC.

GNC gives you 30 days to return a product. For your return to be accepted, you need to have the original receipt and send it together with the package. For goods that were purchased online, you may have to present a digital receipt. 

If you purchased your products using the GNC membership card, you will not be able to return the goods since it is non-refundable. For any returns that have a defect or fault from the manufacturer. GNC will handle all the costs. 

With GNC, if you paid for the items in cash, your refund will also be in cash. However, remember to present proof of purchase for any of the items you are returning. If you are not able to do this, GNC will not issue a refund. On the other hand, you will be eligible to get a membership price within 60 days of purchase with a valid picture ID, or you will be able to swap for a GNC brand product at the lowest available price.  

GNC’s Return Policy may not apply to all goods sold by the company. Some of the items that are not refundable or returnable for any reason are gift cards are not returnable, Membership cards, as well as other GNC products that are acquired from an unlicensed vendor, are also not accepted for returns. 


Company Name GNC
Return Time Limit 30 Days Order Return Policy
Refund Processing Time Within 14 Days Of Claim Date
Original Packaging GNC Original Packaging Required
GNC Return Exception Gift Cards

GNC Membership

GNC Items from Unauthorized Vendors

Order Return Label or Tag GNC Order Return Tag or Label Required
Return Shipping Costs 12%


How to Return an Item to GNC?

If you are not satisfied with your purchase within 30 days of purchase, GNC will refund your money in whole or in part. GNC offers a variety of methods for purchasing the goods, as well as a plethora of options for returning the merchandise.

Returning Items Purchased Online

Purchasing anything online gives you two alternatives for returning it: 1) you can ship it back to the store; or 2) you can mail it back to the manufacturer’s address. According to the GNC Return Policy, you may return the product by mail by following the procedures outlined below:

  1. If you have the product’s original packaging, use that to package it. You may put it in another safe packaging.
  2. Make sure to keep a digital packing slip with you as you’re packing your belongings.
  3. Return the product with all of the components and accessories that were included with your purchase, as well as all of the required documentation.

If you have misplaced your receipt, don’t worry because only the order number, shipping address, and billing name are required. This should be returned on paper which should be included with the returns. 

Keep track of the Return Tracking Number associated with the product you are returning to guarantee that it gets sent back to the facility. It is not appropriate to pay cash on delivery; instead, pay for all shipping costs in advance.

Returning Items Purchased in Person

If you bought the product in person, you have to return it in person. Use the steps below to return the items in person.

  1. Visit your local GNC shop and provide the Digital packing slip or invoice that was delivered to your email address as proof of purchase.
  2. Take a hard copy of your receipt by searching for “”
  3. Furthermore, if you got your goods in a box or a container, be sure to bring them with you. It is only after that that the procedure of exchange or refund will begin.

Make sure that you return the item in its original packaging (if applicable) with all of the components and accessories that were included with your purchase, as well as all of the required documentation.

How to Get a Refund?

The GNC Refund Policy depends on the method of payment you used when making your purchase; you will get a refund in the same way. For a complete refund, the product must be returned within 30 days after the purchase date.

For example, if your purchase was made using cash, GNC will give you a refund in the same way. To get your refund, your merchandise must be returned in 30 days from the day you purchased the items.

If you made your order with a check and then return the goods, you will be eligible for a cash refund within 10 working days of the date of purchase. 

What Is the Deadline for GNC For Refunds?

Generally, GNC allows you to return your product within the day you have gotten the product. If you have returned the product within these days, you will get a refund. You can do this in-store or by mailing the product to the factory. In addition, refunds on GNC gift cards, memberships, and purchases from unregistered vendors are not covered by the GNC return policy.


GNC has a 30-day policy. Therefore, you are given 30 days to return the products for a complete refund. For the refund to be accepted, you need to provide an original receipt or the digital slip that you can get from the company’s website in your account. Furthermore, GNC also offers an exchange policy in case you do not want a refund but would like to exchange the product for a different one. Items like gift cards and membership cards are not returnable.

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