Foot Locker Online Item Order Return Policy

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Foot Locker is a well-known company that seeks not only to give the greatest items but also to provide the highest level of customer pleasure possible. If you are planning on purchasing items from Foot Locker, having a good understanding of their return policy is essential for when something goes wrong. This article will help you know everything concerning Foot Locker’s online item order return policy.

If you reside in the United States, Foot Locker Return Policy permits you to exchange or return items you have purchased online within 45 days after receiving them. The following requirements, however, must be met for returns to be accepted.

  • The product that you wish to return must be in its original or brand-new state to be acceptable for return.
  • You should also ensure to return all of the tags that were provided as well as the original packaging.
Company Name Foot Locker
Return Time Limit 45 Days Order Return Policy
Refund Processing Time Within 7 to 14 Days Of Claim Date
Original Packaging Foot Locker Original Packaging Required
Foot Locker Return Exception Gift Cards
Order Return Label or Tag Foot Locker Order Return Tag or Label Required
Return Shipping Costs $6.99


How to Return to Foot Locker?

To return goods to Foot Locker in the United States, you may either visit a shop or send the merchandise back through the mail. Below we explain how you can return items using these two methods. 

How to Return to Footlocker Instore

To do so, you just need to visit the Foot Locker shop that is closest to you. You can find the location of their closest shop. Bring the item that you want to return, as well as the purchase invoice or shipment confirmation, with you to the store. Reach out to any staff in the shop, and they’ll be able to assist you in initiating your return process.

Returning Items Through Mail

If you want to return a product that you bought from, you must send it back to them using the postal service. Include the following items in your shipment:

The return form for your purchase may be found on the back of the original invoice for your purchase. Don’t forget to include it in your return shipment!

  1. Simply print out this return form and attach it with your returned item.
  2. Even if you are not able to obtain a return form, you should put your name, address, as well as a contact number on a piece of paper and send it with your return package instead.
  3. Next, you will have to carefully pack the products you would like to return. Make certain that the packaging is correctly sealed to prevent the goods from being damaged.
  4. After that, affix the SmartLabel to the box and place it in your mailbox or drop it off at your local postal facility. Additionally, you may select to ship the box through Federal Express or Ground Service. 

Keep in mind that the company can deny returns on any items that are not returned within the specified time frame. Furthermore, they also have the right to return any items that are not returned in their original state.

Apart from allowing you to return items for a refund, Foot Locker also allows you to return an item for an exchange. Therefore, you may opt for an exchange if you do not want to get a refund. If you are returning a garment by mail and would want to swap it for another, you have to include the product code, size, as well as color of the item you would like to receive in replacement for your original purchase in your return package. Foot Locker’s return policy allows for free exchanges, although it does not apply to bulk purchases or an expedited shipment, respectively. 

How to Get a Refund?

Refunds are often issued in the same mode of payment as the initial transaction. Refunds are limited to the cost of the merchandise and any applicable taxes. If you purchased your item using PayPal, you will be able to return it solely through the mail. Return packages are received and evaluated at a Foot Locker warehouse, and the reimbursement is handled as soon as the shipment is received and approved.

 Returns that are made online are not free. In accordance with the return policy, they will take $6.99 from the total amount of your refund. This amount is for the smart label fee. Items returned without a receipt will not qualify for a full refund. However, you will be given a choice to exchange the item or get store credit. The same holds if you have a gift receipt in your possession.

What Is Foot Locker’s Deadline For Returns?

According to Foot Locker’s return policy, you must return the products within 45 days after the date of purchase or shipping of the merchandise. If you do not return it within that time frame, the business will decline your request to return the items. The Foot Locker return procedure differs depending on whether you are returning an item online or in-store, however, the product must fulfill the basic requirements, regardless of which option you choose. For example:

  • It must be in brand new condition and unworn.
  • All the tags should be intact
  • It must be in its original packaging.


Foot Locker’s return policy is easy to understand. You have to return the item you purchased either online or in-store within 45 days from the time you receive the items. A refund will be given within 14 days and it will be done in the exact payment method that you received the items in. When returning any of the items, you need to make sure to follow all the steps ad fulfill all the requirements. Foot Locker only accepts returns for items that are in a brand that are state, unworn, and those that have their original tags intact hope the information in this article helped you understand Foot Locker’s online return policy. 

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