Finish Line Online Item Order Return Policy Guide

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Finish Line is a retail brand that sells a wide range of trendy products, including apparel, footwear, and sports equipment, among other things. It has a large selection of merchandise from various brands such as Adidas, Nike, Puma, and so on. 

The Finish Line platform is utilized by a large number of individuals; nevertheless, the majority of those who use it are unaware of the Finish Line’s online return item order return policy. Finish Lines’ return policy is explained in detail below so that you will be able to return your products without difficulty.

Returns are often accepted by Finish Line within 45 days of purchase. This period begins on the day that you get your items. Before you may return things to Finish Line, you must first understand the rules of the return policy, which are outlined below.

When returning an item to Finish Line, it is important to understand that you will not be charged anything for the things you have returned. You will also be required to provide the company with your complete name and contact information so that they may use it to handle your return request as well as your refund request. It keeps track of and prevents exploitation of its return policy via the usage of a company-wide database.

If you do not want to return your product, you may exchange it for another one at Finish Line. To exchange your purchase, you will need to go to a Finish Line shop in person since the firm does not accept exchanges through the postal service.

Before trying to return any damaged or faulty merchandise, the company suggests that you contact customer service first. Explain your problem, and a representative from the firm will come up with a solution.

Company Name Finish Line
Return Time Limit 45 Days Order Return Policy 
Refund Processing Time Within 7 to 14 Days
Original Packaging Finish Line Original Packaging Required
Finish Line Return Exception Final Sale Items
Order Return Label or Tag Finish Line Order Return Tag or Label Required
Return Shipping Costs Free


How to Return an Item to Finish Line?

If you want to guarantee that Finish Line approves your return request, you must verify that the returned products have not been worn, altered, otherwise used, or even damaged. In the event that you are returning footwear, ensure that it is returned in its original packaging. Furthermore, all price tags must be connected to the articles, and the request must be made within 45 days after receipt of the price tags.

Returning goods to Finish Line may be accomplished in one of two ways. When returning your purchases to Finish Line, you have a choice between three options:

  1. In-store
  2. By mail

In-store Return Policy

If you want to return your Finish Line merchandise to one of the company’s locations, follow these steps:

  1. First, pack your merchandise very well in preparation for return. Include the original payment method as well as a copy of the receipt in the package.
  2. Select and pay a visit to the Finish Line retail location that is closest to you.
  3. Approach the checkout desk and tell staff to assist you with your return request.
  4. Provide all of the relevant information, as well as the reasons for the return.

Please keep in mind that you will not be able to return online items to Finish Line locations situated inside Macy’s.

Returning By Mail

To begin a return request and mail your items to Finish Line, please follow the steps below.

  1. First, find the return request section on the website
  2. Next, include your order number as well as your billing ZIP code.
  3. Select the products you would like to return from your shopping cart.
  4. Print the return mailing label and affix it to the package you’re sending back.
  5. Send the things to their destination.


What Is Finish Line’s Deadline For Returns?

It is usually possible to exchange clothing with initial sales receipts within 45 days of the initial purchase provided the items are unused and in their original state, and if the product is a shoe, the box must be returned in its original state.

When returning or exchanging an item, you will be asked to produce a valid picture ID, which will be scanned and documented at the point of return. Finish Line as well as its subsidiaries will utilize the information from your Identification to enable returns, and this information will be stored in a company-wide registry of customer return history. They have the right to restrict the number of returns or exchanges they accept, irrespective of when the order is placed.


How to Get a Refund?

Once Finish Line has received the items that you returned, they will inspect them to determine if these items qualify for a refund. You will be refunded once they have proved that the items are eligible for a refund. When returning the items, you will need to give them a legitimate explanation for returning the item, as well as proof of purchase and any other information they may ask for, and your return will be processed and your reimbursement will be paid to the original method of payment.

It is necessary to ensure that you return any products within 45 days after the initial purchase. The product should be in its original, unworn state. Purchases may be sent to your nearest Finish Line shop or sent back to Finish Line using the online form provided. A refund will be issued within 7 to 14 days following the return



The goods bought from the Finish Line shop or the online site may be returned within 45 days after the sale, as provided as it is in its original packaging with all of the price labels still intact. The receipt must be included with the return. When it comes to returning services, Finish Line does not collect a single dime from the clients’ accounts. If you comply with all the specific requirements, the return process is entirely free.

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